At MTDS Technology Private Limited, we strive to ensure the timely and secure delivery of our products and services. Below are the details of our shipping policy:
General Shipping Guidelines
- We deliver our digital products and services to all valid customer accounts post-payment confirmation.
- Physical goods, if applicable, will be shipped using reliable courier partners or through our logistics team.
- Shipping is processed within 2-5 business days after payment is verified, unless otherwise specified.
Delivery Time
- For digital products or services, delivery is initiated immediately after successful payment and verification.
- For physical goods, delivery times depend on the destination and shipping method selected during checkout.
- MTDS Technology is not responsible for delays caused by unforeseen circumstances, including weather, natural disasters, or logistics disruptions.
Shipping Charges
- Shipping charges, if applicable, will be clearly mentioned at the time of checkout or in the invoice.
- Some orders may qualify for free shipping, depending on promotional offers or order value.
Order Tracking
Customers will receive an email with tracking details for physical shipments. For digital services, progress updates will be shared via email or dashboard notifications.
International Shipping
For international shipments, customers are responsible for any customs duties, taxes, or fees incurred during delivery. Shipping timelines for international orders may vary based on customs clearance procedures.
Failed Delivery
- If delivery fails due to incorrect address details provided by the customer, re-shipping charges may apply.
- For digital products, ensure you have provided a valid email address to avoid delivery issues.
Contact Us
For shipping-related inquiries or concerns, please contact our support team at:
Email: info@mtdstec.com